The only reason they got a star was because that was the lowest option. During our order the counter person mostly stopped visiting long enough to get our order wrong. Then informed us both our cards didn't work because we didn't have money. We gave her another card, she said "that card doesn't have money either". We informed her it was a problem with the machine and asked her to try again. She instead sent us to another register but neglected to tell the other person or give her our order. When we asked why our order wasn't transferred between machines the new counter person she told us they don't do that she can ask the other employee or we can just order again. We ended up walking out and eating somewhere else. The manager did offer us the meal for free but when we told her what her first employee said to us she actually said "what the f**k, oh my god I'm so sorry" I've never been so insulted by anyone. And if I didn't have the $20 for lunch I wouldn't have gone in. We asked the manager give the free meal to someone in need and went on our way. I know it's a fast food restaurant but I'm not willing to be treated poorly just because I felt like eating out while holiday shopping.