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  • On July 13th my battery died at work and Bell was the closest dealership to my work. I went over and they were able to put the new battery in no issues. Within a week or so I noticed my transmission didn't sound right. I have always dealt with Earnhardt so I booked my appointment with them, they were booked so I didn't get an appointment until 8-2. Well today I got a call from my Service advisor saying that when I got my battery replaced a hose broke and to fix it would be about $105. I let them know that I actually had my battery replaced at Bell Ford, so Earnhardt reached out to Bell to let them know what was going on and Bell declined to help. Earnhardt without any question told me not to worry about it and they would be able to cover the cost and my rental. If it wasn't for Earnhardt doing the right thing today, I would have been out another $130. I would have thought Bell would stand by their work but I guess not. So now I would rather drive an hour out of my way to another dealership that will actually help me and stand by their work. Be cautious when dealing with their service center, it truly feels like it was done on purpose to make me come back and spend more money with that.
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