I've never had a problem with Hyatt... Until this last stay... We always come here for "staycations" since we love the pools and staff and the luxury here... That being said I woke up this morning and reserved a spot in the "adult" section... The pool boy was more than rude... Had a problem we had a cooler of just WATER... It was just easier to have a small hand cooler than stuffing the water in my bag... And my sister came one to drop off a room key before she went back to her "kid" section and the rude pool boy said we had to leave.. Well, had I known this is how I would be treated, I would of taken my business to Princess... And next time I sure will. Since I know their pool servers don't have the attitude this one guy did. Smh. Appalled.