I used a groupon and was over charged. I also was told that I would not be able to get the groupon because I have more hair. So instead of getting a full highlight I received partial highlights for $15 more then the groupon. At the end of my appointment the stylist said I should be thankful she was doing my hair for a discounted price because she doesn't deal with groupon customers and I was getting a really good deal... I have heard poor things about this place but I decided to try it and I will say I will NEVER come back nor will I recommend them to anyone...