We went to this place at 5:45pm on a Sunday. Lots of open tables, but it took 5 minutes for someone to greet us at the hostess stand. We were told it would be a 15 minute wait. No problem. The reason it took so long, though, is because nobody is bussing tables. We finally got seated at 6pm. At 6:15 nobody had stopped by to take our drink order, so we left. The frustrating part is that the bad service wasn't from a lack of staff - there were multiple servers huddling around the bar and kitchen area. This place clearly has a lack of management/leadership and it shows in the lack of service. Given the myriad of other mid-priced American dining options in the area, I'd pass on this Applebee's.