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  • We drove my 2004 Honda Civic from Phoenix to Las Vegas for my wife's birthday. When we decided to drive up the strip towards downtown (our hotel was the Golden Nugget) my Civic's temperature indicator showed the car wanted to overheat. As soon as we checked in, I scoured all review sites for a close by mechanic that people seemed to trust. We settled on Howie's. I called the shop before they closed on Friday afternoon, and arranged to bring in my Civic first thing Saturday morning. Howie's has half day hours on Saturdays, and the office manager told us that they could take a look at the car and see what the problem was. I was there at 8 am sharp when they opened the gates Saturday morning. About an hour after dropping off the Civic, they called us and gave us the bad news-- we needed a new radiator.. Fortunately, the price that we were quoted for parts and labor was very reasonable. But they were gong to have to order the part, and with only a half day Saturday, most likely it would be Monday morning before the car was ready. Only problem-- we were supposed to leave for Laughlin, NV on Sunday afternoon. We had prepaid hotel reservations-- no ability to cancel and get a refund. Plus, we'd have to get another hotel night in Las Vegas (not the worst problem, but still an extra expense) We asked very nicely if the repairs could be done by business close Saturday, and were given the realistic answer that Monday would be most likely., but that they would try. Ar 11:50 AM, our phone rang. The car was ready. We were about twenty minutes away from booking that extra Sunday night in Vegas. We made it to Laughlin no problem, and also home to Phoenix. Howie's was good to us and provided us with a fair price. And as out of towners, they could have tried to hold us at a disadvantage. They were awesome. If you are visiting Las Vegas and are having car trouble, I highly recommend the people at Howie's. If I lived in Las Vegas, Howie's would be my mechanic.
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