Am try to find a really good burger, this isn't it! My first and last visit. Terrible service. The food was COLD maybe because we had to wait 3 - 4 minutes after it finally came to get silverware and a napkin. The waiter was rude and could care less about being there. Maybe Mr Gaughn should rethink the Service Award that is displayed there. The product is inferior, steak burger (?). A $4.75 milk shake that had chunks of ice in it! All in all a really bad experience, but as I said I will not go back!