I am curious with the very polarized reviews, as I am on the low range with 2/5 stars. This place at the time had 4-5 stars when we decided to go, and we were disappointed with our experience.
Service was one of my notable bad experiences I've ever had. We weren't greeted. We had to wait for someone to seat us for over 5 minutes even though there was an employee standing right there. He did not notify the server and he didn't greet us either. It was very unwelcoming and had an unfriendly vibe. After seating us on the second floor, we scoured the menu and decided to order the fondue, a shaved ice, and a sundae. Service was slow and it took forever for her to bring us stuff and after delivering our food, we never saw her again until we went downstairs to pay our bill (because we knew she wouldn't come back to check on us).
The desserts were interesting. I've never had Persian sweets before so I'm not sure if it's my tastebuds or my lack of understanding, but it was subpar, had small portions, and a little pricey for me.
To conclude, I would not come back again and I do not recommend it. The only positives is that it had wifi and the decor was comfy. 2/5.