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  • This Fry's "Signature" Market is starting to annoy me. Initially, it impressed me... 4star worthy.... new, clean and huge. It's still new, clean (except for the renovation) and huge. What bothers me is the management: - Some items are routinely out of stock at this Fry's... not the occasional stock-outs like other Fry's. I'm assuming that they use the same replenishment/inventory system and Kroger's distribution system. Why is it that they continually stock out of items (like Kroger's Pina Colada yogurt?). They routinely switch frozen specials between brands like Lean Cuisine and Marie Callender's, but are slooow to restock. By some miracle, the sale items are often back fully stocked the day after the sale ends... at regular (ie: absurdly high) prices. This happens less frequently at other Fry's... running the same specials. - All supermarkets working on 2% margin try to force customers into self service lanes by having too few cashiers on hand... but this one excels at it. I use self-service when I can... but it doesn't always make sense. Everyone's waited in line for 10 minutes... finally committing to a lane by emptying their cart, just to have a cashier finally open a neighboring lane. It happens all the time here.The manager seems nice but is extremely slow to assign people... or God forbid jump in and help bag/expedite himself. Some of the cashiers are really efficient... they just need some backup! I'm guessing this Fry's has the same time management system as others... but you don't need cueing theory to figure out that you have people waiting if your eyesight's intact. They need a manager with the enthusiasm of a Trader Joe's Captain... and a shirt to match. - I'm not sure if it will be profitable to imitate Whole Foods and add a wine & cheese bar, especially with at least 2 bar/restaurants in the same parking lot and Armitage Wine Lounge just up the street, but whoopee for them! God knows if I were a soccer Mom, I'd want to slam back a few while shopping with the kiddees. I understand the renovation... but did they need to change the entire shelf lineup at the same time? It took long enough to search for some items before... those are probably the only items I'll find now!
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