First, let me say that the only reason why we went here is because I had a gift certificate.
We got here at about 8pm on a Saturday night. It would be a 15-20 minute wait. No problem. We wait at the bar. It was about 5 minutes before the bartender acknowledged us, another 5 before we got our order in. Not a good start. We ordered some garlic bread at the bar since we were starving, half with cheese, half without. The bread without cheese was warm, not toasty and didn't have a lot of flavour at all. I should also mention that these took forever since the first batch got burned or something.
We get a seat and everything goes pretty ok from there, the service is fine, the food is what you'd expect from a super chain place. The Huz got a burger and fries, I got a rib-eye steak and veggies. The food was fine, but I could make better at home. Not terrible, but nothing remarkable. There's a reason why I don't go to these places if I have to pay for it.