I booked a special group dinner event for my mother's 90th Birthday. We had a total of 30 guests including 5 of her great great grand children. Because of our small group we were seated in the "Ladies Waiting Room" that is a part of this grand old train station that has been brought back to its former glory.
Group events do not generally rate my high expectations. The Grand Concourse has, in my mind, raised the bar. The service was exemplary. The food was very good. I felt that everyone from Brian and Jennifer in the banquet office to the servers to the kitchen staff were all a big plus in bringing our event to a successful conclusion. The grand Concourse team demonstrated to me and all of our guests that they really care.