The staff here are all so friendly and cute. They get really busy in the evening right when everyone is heading home from work, but I've never minded waiting. I've never had a bad job from them, but then again I don't think I'm very particular about my eyebrows - I just want them to look neatly groomed. I've also had my arms waxed as it was recommended for a photo shoot I was doing and the wax was only $35. I don't see how you can mess up arm waxing, and they didn't, so that's good.