I guess they do well enough and big enough jobs, that they can cherry pick their clients. I would have preferred that they would have just honestly told me that they didn't want to or simply could not do my project. Instead I get unreturned phone calls, no replies to email. Upon contacting them, I spoke with two employees who profusely apologized for the lack of communication and then still heard nothing after. I was told multiple times that I would receive my estimate and then given nothing but excuses when I didn't receive anything in the multiple time frames promised. Don't waste your time with this company because they'll waste your time, waiting for an estimate.