When I went to this location to order food.I was refused service because they decided to close 10 minutes early. When I walked into the store the franchise owner was very rude to me. saying "What are you doing?!?!? Cant you see the sign we are closed." I said to the owner "I didn't look at the sign because the door is wide open so I assumed you were still open, if you are closed you should close the door, or block the entrance if you want to keep the door open. Then people won't walk in by accident, and you do not need to get mad." The owner started to swear at me dropping f-bombs, and telling me to "shut my face", "shut my stupid face", "fucking close the door then". I do have a video of this event and am unsure if Yelp will allow me to post it.
Upset I went home and placed a complaint on Freshii's website, so the company can know what kind of people are representing their brand. I had the same man who yelled at me iin the store call me on my phone and start yelling at me on the phone saying things like. "you stupid women." "I can't get in trouble I own the place." I ended up hanging up the phone in the middle of the conversation as this man was unbearably mean, and rude.
I did not end up getting any food. I was treated very poorly in the store and on my personal phone. I would not recommend this place to anyone as no prospect customer deserves to be treated this way. Spend your hard earned money elsewhere.
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As an update the franchise reached out to me and it took them over 4 months to get back to my complain with a pathetic apology.