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| - After having been there before with my sister and having seen the great nail art they did on her, I was extremely disappointed with the service I received.
When I showed the nail tech what I wanted (a simple marble design) she flat out said "We don't do that" - didn't apologize, didn't try to suggest anything else, just insisted I picked a colour. I decided to go on their Instagram page to pick something else out (to which she couldn't say they don't do), and picked out a small triangle on the base of the nail which turned out to be a blob. I felt rushed the entire time I was there, my nail tech was rude, and when I went to go pay, the cashiers had no idea how to enter the current promotion they had going on into their system.
After multiple attempts of trying to contact them and sending follow up messages, I finally managed to get a reply from them on Facebook Messenger. They offered to have me in a few days later, and when I said I was busy that day could they do another day, they never replied. After so many attempts to contact them I had enough of their lack of customer service and dropped it.
The ambiance and decor is great, but the actual nail services they provide are awful and their customer service is even worse. Spend your money elsewhere on nails!
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