Not sure what all the bad reviews are about. But I have to admit, I was scared of hiring this company after reading the reviews. I went given their information though my home warranty. I called to make an appointment and they were able to accommodate my schedule. The guy came over, looked at the AC and showed me exactly what was going on. I told him I wanted to repair the leak and he had it done within 30 min. Freon was a little expensive but that's not his fault.