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| - I never want to come back here again. Long story short, they made my sandwich right in front of me and when my boyfriend and I took our food home, his sandwich was correct but mine belonged to the man who was before me. I called to make a complaint because it wasn't mine and we had to drive a good distance away and were finally home, only to realize it wasn't my food. The girl was unapologetic, telling me to just bring the food back with my receipt and they would fix it and that was it. No sorry, no anything. We drove back to return the sandwich and they took a long time trying to find my order on their screen but I heard them mentioning the mans order before mine, and my boyfriends order after mine. They then asked me what kind of sandwich was in the bag, I told them i didn't know and they opened up and examined it, only to say "Oh it was that man's earlier." They were again, unapologetic and I told them I just wanted my money back and they both went to their break area or side area to call the manager and handed me the phone. The manager was nice, he said I could get a refund and a 6in. of what I ordered and I got it, but the customer service as far as the two workers that were there was shit and I don't want to ever go to this Subway again. Very careless. The manager even told me they have four markers in the store to mark what kind of sandwich is what and it shouldn't have happened. Regardless, it was a very irritating experience.
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