We stopped in on Friday at about 6:30pm and places a to go order. There was a couple in front of us and we walked up to the counter and stood for about 10 minutes and no one uttered a word or acknowledgement to us of any kind. Finally I interrupted a girl that was busy looking very confused doing nothing but watching another girl work. I asked if I could place an order? Which after a few more minutes she finally took our order. She had us repeat our order multiple times because she was so confused on getting it entered into the I pad. Then she said it would be about 20 minutes. We paid and waited 20 minutes. We went back in and she looked very confused and stressed and said it would be at least another 10-15 minutes. We are here right now still waiting. No matter how good the food is we will not be back.