I've been at this establishment several times and the host staff always greets us promptly and is very courteous. Wait staff varies on attentiveness; however, the food is great! You get a salad or soup with your meal. Prior to your meal they serve you hot ciabatta rolls with whipped butter. The caesar salad dressing is made perfect- with just the right anchovies. The prime rib is always tasty- perfectly cooked and seasoned well. They offer pure horseradish and less spicy horseradish sauce. On the side, you have a choice of potato or vegetables. The price of the meal between 3 of us was under $60 without tip. It's a great value. Keep in mind i've had prime rib at Lawry's and Prime Rib Loft is better.