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  • This used to be my favorite hookah lounge until last night. Busy night with limited seating which is understandable. The host offered to seat us on the patio where we had the option between a table with dirty feet on top or one that was being imposed upon by the neighboring table. The host did not assist with making anyone move or offering to clean the foot table. We requested to be moved. Our request was declined. This was apart of our anniversary activities and I decided to leave and give the host my feedback. Terrible customer service! As I walked away she made snippy remarks so I replied in the same manner. Learn how to be empathetic and address customer concerns instead of being hostile. I will never step foot in this place again.
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