I was just served a drink with mold in it. I would never have known if I didn't drink the whole thing then dump the leftover ice. Disgusted, I brought the empty cup back to them, still with mold chunks on the inside of the cup. The manager said he would refund. Then I watched him walk back to the drink machine, talk to another guy who shook his head no, and he came back and said he could only offer me a refund on the one drink, or a free drink to replace it. Insulted, I told him I don't care about the 2 bucks. No apology. I just walked out as they continued to pour drinks from that same moldy fountain.
Absolutely disgusting. I will never eat at this jimmy johns again.