I really like this store because the staff are always so friendly and helpful. I needed a lot of help figuring things out when I got my kittens and the people here are very knowledgeable. Even when I thought I knew what I was looking for, they showed me what I actually needed and explained why. Their advice was always useful and they were very patient with my worries and questions.This made my life so much easier and I was able to make the transition for my kittens as smooth as possible. There were even times when my heavy bags were carried to my car for me, without me even asking. I always appreciated this extra helping hand and this kind of service and friendliness is what keeps me going back.