Have your merchant use another method of delivery.
If I could give this service a -3 I would. It's been TWO HORRIBLE EXPERIENCES WITH THEM.
1. They will say your delivery arrived when it didn't.
2. They will deliver it when they want to. DAYS later.
3. Most drivers lack proper customer service training.
4. You WILL receive damaged property.
Call your merchant and insist that they NEVER use this service for your delivery. Make them put a HUGE note on your account. They are horrible.
FYI this is ONLY the 2nd bad rating I've left online in over 8 years!