This site used to be Paradise Bakery but was recently reconstituted as Panera Bread. The change is NOT for the betterment of the consumer. The prices are higher. The sandwiches are smaller and thinner. Gone is the free cookie (now it's $1.60 extra for ONE small cookie!) and there are no meal options (e.g,. include drink). A small drink is $2.67 (!). They sell one flavor of chips (regular), which is smaller by at least one-third from what P.Bakery sold.
This location used to always be super-busy at lunch (lines out the door by 12:00!) but every time I've been there since the change there has been minimal to no line.
Trust corporate America to 'improve' something to the point of ruining it.