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| - I recently came into MomDoc for my annual checkup and to get an IUD. The office itself is decorated nicely, and the staff are usually sitting in the waiting room to check you in; there is no typical check in reception desk.
I had my annual exam with a certified nurse midwife, I cannot remember her name, but she was very nice and got through my exam quickly. They told me I had to wait for my STI test results to come back negative to schedule the IUD appt. I was under a time crunch and needed the IUD placed the next week, and I was able to get an appt for the following Monday.
I had Colleen for my IUD appt. She did a great job in reassuring me, because I was very nervous. Unfortunately, she could not implant the IUD (my cervix was difficult and wouldn't open is what I was told) so she prescribed me meds that would soften the cervix and I scheduled an appt for the next day.
For my second attempt at the IUD, I was with Dr. Rowan. She was also very kind, and luckily, the meds worked great, and she was able to get it implanted quickly and in one try.
The reason I am not rating MomDoc a perfect 5 is because if I had not done meticulous research into the IUD myself, I would have been very misinformed about the product. I was not given very much info about anything when I told the first lady I saw that I wanted an IUD, but I told her I wanted the Mirena and why, so she obviously knew I did my research, so she didn't go into much detail. Same with Colleen and Rowan. My suggestion is to give the patients more information about the product itself, how the procedure and insertion will go, and post care instructions (I had to go find Dr Rowan after the insertion to ask her a few follow up questions)
Other than that, this office was great to deal with (no scheduling/insurance issues) and I will be scheduling future annual exams with them!
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