I placed a order for pick up the other night and let me just say my experience over the phone was horrendous. I can't stress enough how important customer service is in my eyes. I called and was immediately transferred after the first girl who answered the phone couldn't take my order for some reason. So, finally I reached Mike... he was so rude. During our phone call he kept talking to guests and yelling "Goodbye!!" while I'm telling him my order. After I told him my order he asked if I knew what location I was heading with an attitude. I told him I was aware of what location I was heading to. He then told me he just wants to make sure the cooks don't make the food for nothing and I actually show up. At this point I want to yell at him, but I'm positive he's just mad that he has to take a to-go order from someone half his age. Customer service makes a place of business amazing and this place failed miserably because Mike couldn't take a simple order and say thank you. I won't be returning here ever again :)