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| - Never coming back here. I really hate leaving sub-par reviews. I generally choose not to leave a review if a place wasn't above average and you can see I've left very few poor reviews, but I couldn't hold back this time around. I'm also wary because you never know if you're catching a place or person on their off-day, but this was clearly not the situation. Moving on...
My main issues:
-TIME
-Value
I generally go to the full-service car washes at Terrible's gas stations, but now I live on another side of town and there aren't any in the vicinity. The prices here are a few dollars more than Terrible's, but pretty much provide the same level of quality; $17 for the "Silver" package isn't bad for a "detail" car wash, but I've purchased lower packages at Terrible's that include more extras(i.e. tire dressing, etc...) and my car is equally if not more clean.
TIME!!! Probably the main reason why I will not return. The car wash was not busy. When I pulled out of the actual wash port, there were three lanes of which I had no clue which one to go into and sat there for two minutes until someone directed me. You should be directed so you're in a lane that ensures your car is next in order. This place had no rhyme or reason here.
So yeah, three lanes: one lane with three cars, the other two had two each... NOT BUSY! I was there for a little over 40 MINUTES!!! One car that came in after me finished before(clearly their car wounds up in a better lane) and another that came in after me finished at the same time. Two reasons I can think of this happened:
1) They purchased a more basic package
2) They were in a lane with cars that were finishing up...
WHICH IS WHY YOU HAVE SOMEONE TO DIRECT YOU! TIME MANAGEMENT!
There's a ton of employees there, so there should be at least one or two guys who pay attention to which cars should be next in the pecking order.
I like that they do a walk around with you to inspect the job, but I will be honest and say that I was so frustrated and in a rush to get out after waiting over forty minutes that I just wanted to leave. Overall they did a solid job, but missed a few spots inside my car that I will have to do myself.
Positives:
-Nice place
-Nice waiting area
-Car was clean
I want to add that I'm aware full-service car washes such as these are not in-and-out service. I expect to wait forty minutes to an hour when it's a busy sunny day on a weekend. On a quiet Wednesday afternoon? twenty to twenty-five minutes was my expectation.
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