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  • Henderson Kia and their service department work very close together to put out outrageous quotes for service supposedly needed on Mazdas purchased from them. That way they can recommend that you instead trade your car in for a new one. We purchased the car in 2013 - a 2006 Mazda 6 with 32K miles originally for over $10K. Had we not purchased the warranty, we would have been screwed because the transmission went out in it not even a year after purchasing it. Fast forward 4 years later, the car has 77K miles and they think we are better off trading it in then getting it fixed. They gave us a quote for over $4000 of work on 6 recommendations. We successfully got the car fixed elsewhere for under $800. 2 of the 6 recommendations from Mazda were actually needed. Mazda's marketing team even had the audacity to follow up on their scam with a mailer addressed to us claiming that THEY NEED 2006 Mazdas, and we can get up to $3K for ours! Wow! Thanks a lot Henderson Kia. Thank you Ed & Peter in the service department for your lies.
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