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| - this is abt the 6 show whole home dvr's... i moved to AZ in june 2011 to be w/ my now husband, cox is the only cable, etc provider i've had in AZ. it seemed easy enuf. we started out w/ a 2 show dvr, advanced to two 2 show dvrs, then the 6 show dvr came out and we jumped on that, as i'm a major tv addict so it only made sense. well, the issue w/ the 6 show one anyway is that once it hits around 10% full (yes, i typed *10*%! keep in mind it has an insane amount of supposed space allowed, a terrabyte? idk the name, my husband knows lol..) it starts glitching like a mf-er! the 1st dvr glitched to death w/ it's rec's whether it skipped a bunch or froze or just plain didn't even load! we quickly called cox and a tech came out immediately. he spent hrs trying to find a way to save my dvr's contents (again 10%, i had over 40 1/2 hr epi's of 1 show, multiple movies, etc all in SD to make the most of the space we were supposed to have), but it was a fail as when he was having cox reset the box, cox servers went down (something like that) and ultimately it killed the dvr.. it was so bad that his supervisor came out to our house to try and help (i've never seen a supervisor come out to help a tech EVER in my life... he didn't do anything helpful tho, just talked to the tech about the status... anyway, they claimed there was nothing they could do). so he had us trade in the dead dvr for a new one, but cuz the servers were still down, he couldn't tell us when we *might* get our cable service back on again! so they both left us, thankfully at least, cox started working again a couple hrs later.. btw, i asked the tech straight up 'if we get back to around 10% full or w/e, is it possible this glitching will happen again?' and he said 'w/ 2 separate boxes, it's extremely unlikely the same problem will happen....'
[FF a couple months] back at around 10% full due to us going to vegas for a week, it didn't take long for the dvr to start glitching AGAIN. this time tho, it was picking and choosing WHAT it rec'd! and how much! so there were many daily rec's that were in 'missed recordings', had 0 mins rec'd so it didn't even load/play, or it only had X mins rec so it didn't even bother to do the whole program (for instance, i rec the season finale of 'dancing with the stars' on tues nite (8-10) and '19 kids and counting' (9-9:30) but while it rec all of DWTS, it only rec 8 mins of 19 kids! (wtf kinda sense does that make?) sooo this leaves me thinking a few possibilities: 1. i'm backwardsly cursed w/ 6 show dvrs that i treat so well and put to use many hrs on a daily basis.. 2. there's no existing dvr out there that can handle allllll my shows! i just watch too many shows! 3. cox is handing out faulty 6 show dvr's to its customers!
so we finally had enuf and ordered directv (as there's a great 2 yr deal and there was already an existing dish on the roof from former owners). the guy came earlier today and we've been adjusting to all the quirks of directv itself, the dvr, and the ability to watch tv on other devices... it's RIDICULOUSLY diff from cox!! how well it'll work out for us is too soon to say, but seriously, anything is better and cheaper than cox! seriously, consider how ridiculous ur cox bill is w/ the cable package(s) u have, the 6 show dvr fees, internet, land line phone, etc.... w/ the horrible service, cox is NOT worth it! soooo if u have a whole home 6 show dvr from cox, i warn ya, try not to let it get a certain amount of 'full', it'll be ur dvr/tv nightmare like it was for me 2x!! if u can change to another company, DO IT!
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