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  • Eugene was the Tech from Appliance Repair Experts who properly repaired my LG Washer. My Home Warranty Company sent a scamming, rude, ignorant and threatening company to "fix" my washer. Not only did this other company make it worse, they continually lied to me. I called my Home Warranty Company with very specific problems and concerns with the company they sent and they didn't care. I ended up cancelling that Home Warranty Company. I had received the name and number of Appliance Repair Experts and I called them. Eugene, the tech, was prompt, polite and explained in great detail what was wrong with my lg washer as well as how the other company sabotaged it. He worked on it for 1 1/2 hours. Not only did he repair the error code, he repaired the things the other company did to sabotage my machine. I paid for the repairs out of pocket as I no longer had a Home Warranty Company. I even got a follow up call the next day from a female of the company asking me how my service tech was, was the machine working like it did prior to throwing an error code and was there anything I would suggest for them to improve. I was so impressed with Eugene at Appliance Repair Experts that I called them approximately 7 days later and spoke with the owner and thanked him. I HIGHLY recommend this company for any appliance repairs you need!!!!
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