All Starbucks are not created equal. Yes this one gets busy and the drive thru wait can be long. BUT they're nice here. Most of the staff is on point. Mandy helped me perfect my Java Chip Frappucino by suggesting extra frappucino roast instead of the add shot of espresso that I had been accustomed to. She's always friendly and efficient, making it a point to learn my name. Maybe those things don't matter so much to the average person, but to me, it's rare and important. Good job :) I'd also like to add that Ayn, Kayla, Aaron and Adele also make my visits here awesome. They go ABOVE and BEYOND. Thank you for making an effort to get to know me and my drink Love this crew!