They did not seem very knowledgeable, don't care, not efficient,. We went there to change the names of the signing officers for a non-profit organization. We booked an appointment, he did not show up. We got different info from different staff. After 3 visits we changed our names, but the staff who served us did not know how to complete from A to Z. Still trying to reach someone for help !! This is the 1st time I dealt with BMO. I am glad i have no personal account there.
I'll try to change the banks ..