I took my scion there for service and dropped it off at 8am WITH an appointment. It was supposed to be worked on right away and I didn't get a call from them until 430 pm saying there was about 2000 in work to be done. The list they gave me was BULLSHIT Because all the items they said were wrong were already replaced just months earlier from the dealer I bought it from. I told them that they were all done and the service writer told me that I was a lier because it was not showing on his computer....DUH it was done by the dealer I bought it from and not a toyota dealer. The list they gave me was spark plugs, front and rear struts, front and rear brakes, tires, and a whole lot of other shit. They said the car was not repaired with genuine toyota parts so the repairs were no good. My only complaint was poor fuel economy and a rougher than usual ride. Anyway I left without doing any work there and they had the car 2 days. The advisor called me a lier and said I don't know what I am talking about. KYB SHOCKS AND STRUTS ARE BETTER THAN OEM !!!!!!!!
Never will go back there again and this is after I bought 3 cars from them. They called me to meet with the service manager to hear my concerns and when I took time from my very busy day to see him, I was told he was busy and couldn't meet. BULLSHIT CROOKS AND LIERS !!!!!!
Never go there and service your car, they are so nice when they sell the car and then treat you like you are stupid when you get service. No wonder they spent millions on the beautiful dealership, they are RIPPING OFF the customers and getting away with it. NOT ME.