Unfortunately we did not see the "22 other reviews that are not currently recommended" at the bottom of this site or we would never brought our RV to this shop. I do not know why Yelp feels those 22 reviews are not relevant to the consumer because they are 1 and 2 star reviews and as mentioned, would have been very relevant to us.
Like so many other 1 star reviews mentioned here, we had the same experience. We could never get anyone to answer the phone after several attempts to contact someone for a status of our RV. We finally ended up going into the shop this past Friday to see what was going on.
We were greeted by Jared who was hostile and unapologetic for not keeping us informed after a week having our RV. He immediately started name calling and telling us to get out of his shop. I have never encountered behavior like this from any business. Based on past reviews and our experience, he clearly has anger management issues and has no business dealing with people.
If the multiple 1 and 2 star reviews don't steer you away from this business, good luck to you.