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| - GO TO APPLE! It's cheaper ($140 tax included for iPhone 6s new screen), faster, you get an apple product and excellent customer service.
I take my first review back two fold.. In order to get the 10% off I had to write the review right then and there. So it was true at the moment, I had a fixed screen. I walked out the door, started using my phone & noticed some glitches, the phone worked but the glitches were annoying enough that I wanted it fixed since I paid $170. Went back and had the screen replaced again.. Walked out the door, used the phone a little and same exact problem, a glitch on the left side and malfunctioning touch. Walked right back into the store and they said we don't have anymore screens we'll have to order another.. Okay fine. I went out of town and when I returned came back to get the new screen... Finally it worked without any issues.... (For 15 minutes) I got home and the screen was completely black.... I couldn't access anything on my phone because it was black.. Thank goodness for iMessage & other Apple products, after all my trips to this place I had Steven's number so contacted him immediately. My phone is crucial for work so to not have it functioning was problematic, at least the previous 2 defective screens were usable. Steven said I'll be there at 9am the next day, I said me too. He didn't show up until 9:30. He didn't have any more black screens so offered to put a white one on.. I needed a working phone so said fine... After seeing it.. It was just unacceptable.. It's a black phone, a white screen does not match the black button. And I also thought whenever I get a new phone through my cell provider they would question me and I did not want to deal with that either. I asked for some sort of compensation or refund for the frustration and hassle I had been through. I gave them MULTIPLE opportunities to make this right since I paid for this service and the customer service was lacking. Do what you can to make your customers happy and stop blaming the manufacturers, you put 3 DEFECTIVE screens on my phone then a white screen..... And all you could do after talking to the "owner Mike" from the other location (who told me Steven was the owner of this store) was offer me a refund and to put my shattered screen back on my phone.......
I learned my lesson the VERY hard way.. Who knows where they are purchasing their parts from and how reliable & functional they are. I don't know how I was so unlucky to get 3 defective screens in a row but I guess I just saved 3 other people from this hassle. 4 trips, 4 screens to end up back at square one with my shattered screen (that I was so happy to have back & worked flawlessly besides the shattered display) I was very worried Apple wouldn't work on my phone since a 3rd party had tampered with it, but luckily with all my original parts there was no issue. Whatever you decide to do, do not lose that receipt...
One last thing.. After contacting a few other "repair shops" quotes on iPhone 6s screen repair was $175-$200 (tax not included), one shop advised I just go to Apple, if only I listened...
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