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  • Hiring Kent Axtell to complete some odd jobs around my house turned out to be one of worst choices I could have made. I would have been better off going to Home Depot and hiring one of the numerous laborers that hang around there looking for work. I hired Kent to repair a fence around my front yard. He had a guy come immediately and start work but then the guy left within a few hours and no more work was done over the next several days. I called Kent and he said he would get someone back out to finish the job. About a week later, someone finally came back and did a bit more work but spent far more time on his cell phone than he did working. Not much work was done. I called Kent again and he gave me some excuse and promised to get a guy back out there again. Yet another guy came and did some work but then didn't come back the next day. I called Kent a few days later and he said my job was so important that he wanted to send me his best guy to get it done. I don't know what happened to the "best guy" but another week went by and no one showed up. By this time, I threatened to terminate the work and told Kent I would request a refund. I should have followed my instinct. Every time work was done, the work was done by a new guy. Some of the work was so shoddy I had to tell him to take it apart and redo it. When I pointed out the shoddy work, he would say he had noticed it too and was going to fix it. When I spoke to a couple of the workers, they said they had only met Kent recently. Clearly they were not workers he uses regularly and a couple I think he actually picked up from Home Depot on his way to do more work. He did not do any of the actual work himself except pick up the payments and cash the checks. He did not even stay on the job to supervise the guys he sent. I had intended to use Kent to complete several other projects around my house but after this experience, I will not be using his services. I wish I had read some of these Yelp reviews before hiring him.
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