My friends and I have a tradition where on Friday mornings we take turns getting breakfast, and it's usually a dozen bagels from Einsteins. While normally we just run over the South end location, we decided to go to this location instead, and actually order some breakfast sandwiches.
We ordered our food and moved down to the end of the counter, where there was already a group of people waiting. We grabbed our drinks and sit down while we waited for our food to be ready...... waited for 20 mins. They ran out of everything bagels and didn't let us know until after we ordered. We waited some more and then they finally called our names.They made 2/3 meals wrong and left out key ingredients. At that point we had waited so long and were so hungry, we didn't even bother to say anything. Point blank, I think we will stick to our normal dozen and return to the South End location.