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| - So, as a Las Vegas local, my friend and i decided to go to Downtown Las Vegas to support local business and to try something new. Per Yelp recommendations and the recognition of the name "Carson Kitchen" by previous friend posts on social media we decided to try it out. We walk into the establishment's front door and no one was there to greet us at all. About 3-4 minutes of standing by the door, the male employee with the mustache who, as it seemed, was controlling all the order tickets, turned around and recognized my friend and i and said "be right with you guys" and we acknowledged with an "ok." A few minutes later, a couple walks in and stands just off to our right in which a caucasian make employee with a beard, wedding ring, and a pink jelly bracelet on his right wrist acknowledges them right away and recommends that they go to the bar and wait and he'll call them in about 20 minutes or so. Doesn't even look at my friend and i and offer the same accommodations and walks away, the 2 of us still standing by the front door with menus in hand so that we can order as soon as we get sat as the place closes in about 40 minutes. A female employee then approached us and asks if she can put us on the waitlist. Didn't even know there was one. I say ok and mention about how the guy with the beard totally ignored us. She apologized and offered us to wait at the bar... well guess what?! the couple who came in after us and WASNT ignored got the last two seats. Lucky us right? So then the guy with the beard takes over and puts our name on the waitlist. Again offers the bar or the back courtyard to wait. Well, can't do the bar so we walked to the back courtyard where i quickly jumped on Yelp! to find an alternative establishment in which to support local. Found Park on Fremont and the girls at the front were super friendly, accommodating and we were quickly sat and shortly there after, the server was at the table to take drink and food orders and made awesome recommendations.
You only have one time to make a first impression and sadly, Carson Kitchen just didn't understand that. Again, as a Las Vegas local, i get asked by friend, family, and colleagues for recommendations for food and drink locales as i live here. Carson Kitchen wouldn't not be my first, second, third, fourth or even 50th choice just because of the way my friend and i were treated. Again, you have one time to make a first impression, and to say the least, i felt as if my friend and i didn't exist as opposed to the other 2 who walked in after us.
Don't waste your time with this place because i certainly will never revisit this establishment and will voice my opinion to other social media outlets such as TripAdvisor, Eater, and other online sources that recommend restaurants.
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