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  • Terrible customer service!! Went in at 7:30 in the morning and it was not busy at all. Staff was very unfriendly and quick to just point you in the direction of items we were looking for and then turn around and go back to their task or paperwork. Not helpful!! Lynn was the only one that was pleasant enough to speak with us and offer advice on a project we are working on. Everyone else was just walking by, head down, moving slow. Perhaps they need to offer their staff COFFEE to WAKE them UP at their morning meeting! Oh, and take some happy pills while you're at it, too! Selection on what we needed was poor, too! AND they cut my key wrong a few days ago. I ended up going to a Lowes near my work...Happy Valley. The customer service at the Happy Valley location was far superior and what I expected from them. Go to the Happy Valley location for excellent customer service...Ryan was super helpful in the key department!!! For something so small as getting a key re-cut, you could tell he cared about his customers!
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