We are from out of town and came to this dealership because of an issue with our vehicle and the check engine light came on suddenly. The service advisor was polite and very business-like. He listened to our concerns and wrote up the paperwork and got us on our way. The associates that worked on the service drive weren't very friendly, like the ones at my regular dealership, but they were polite. We were there two days in a row and on both days, they did not have any bottled water in the customer lounge, but their coffee/hot chocolate machine did work. I wouldn't say this was the friendliest dealer I've been to, but it certainly wasn't the worst either.