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  • I saw good ratings, mostly, and I heard from a friend that their croissants were to die for, so I drove to Tempe to try them out. I could comment on a number of things, but I'll stay with the arrogance I encountered. When I ordered the Croissant Benedict, I was very specific that I wanted my eggs poached medium well, even if the yolks got hard. I explained that I am one of those people who can not stomach runny egg whites. I know that makes me strange, but I literally can't put them in my mouth, so I am very clear when I order eggs. When I ordered, I emphasized that point to the extent that the cashier (you order at the counter before being seated) said "yeah, I get you". Whether or not she communicated that to the kitchen, the eggs I got (after waiting 25 minutes) had runny whites. When I approached one of the chefs and explained it to him, as I watched, he went to one of the other chefs - presumably the one who cooks eggs. The chef he approached rolled his eyes and made a comment to the chef I had talked to and they laughed. I was standing right there - they could at least have had that exchange beyond my line of sight. Not a good customer moment. Bad eggs and arrogance. Even though I had already paid for my food, and had eaten nothing. I retrieved my belongings from my table and I left. When I observe that kind of behavior, I don't know what they will do to whatever they bring me next. It may not be "the thing" to dislike runny egg whites, but when I have taken care to be very specific with my order, I am the one who should be rolling my eyes that you can't cook to my specifications. This feels like a rant, and I guess it is. I don't generally write reviews like this, but no matter how good their pastries are, I would never spend money at this establishment again. I thought it was overpriced to begin with, but overpriced with attitude and poor execution is intolerable.
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