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  • If I could give them zero stars I would. Worst Red Lobster I've ever been to. We had a gift card for multiple restaurants which included a photo of red lobster. I called ahead to ensure that we could use the gift card and was told yes. Upon arrival our waitress was terrible. She was short with us and seemed put out when we asked for drink refills. When the food came the order was wrong and she argued that that's what I ordered rather than fixing it she left the table. My boyfriends food had a hair in it. When we attempted to pay we were told the gift card could not be used. The on duty manager reiterated that we could not use the gift card even after I stated we called ahead. I left a review using the information on the receipt and was called by the manager several days later and was told he would speak to the waitress as well as send out a gift card. This was 2 months ago and we have yet to receive anything.
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