The first thing you have to understand is this place runs a certain way and you'll be a fan ir not. If you're just ordering the food, it's delicious so move on and ignore the rest of the review. B&M is not a sit down location, the other branches are but not this one despite it having five or six tables. The owners are in every day and can be very rude and loud, they will often scream and shout at their staff while you're sitting there eating. Tge delivery druvers come in and out constantly, the phones never stop ringing but the food and atmosphere are great.
The food is a few steps above fast food but a few behind fine dining. The pizza is amazing (local personality Terry Demonte says it's his favorite) and the chicken fingers are to die for. The servings are huge and filled with ingredients and you're normally served quite quickly. The hustle and bustle make it a great place to see how a resto works and you get quite the view of Sherbrooke and it's pedestrians.