| rev:text
| - I hope someone reads these reviews. Looks like it is not just me having issues. My biggest mistake was taking my Mum here. I went & checked with them which Doctor they could recommend. I was given the lady Doctor. Went for our appointment at 10 a.m. on Thursday 9th June. Was seen at 10.45 after I asked them how much longer we had to wait.
The Doctor had no questions for us. I took a file with all my Mum's previous medical records. She didn't bother even looking at it. Just asked us the reason for our vist. I informed her that I would like to have a Doctor for my Mum. Showed her all the medication she was on.
My Mum is 83 years & in pretty good health. Just the usual age stuff.
The Doctor went on ordering tests. She had one for almost every letter of the Alphabet. She orders a PAP & I informed her that my Mum had a hysterectomy. Had she asked us questions, she would have known that. Then she says, oh! Then you don't need it. She tells my Mum that she is doing amazing, looking at the tests results I had taken with me & practically forced her to look at. She encouraged my Mum to go to the senior citizens center etc. All that was good.
This morning Saturday, someone calls me on a Restricted number, I can't remember his name as I lost him at "Critical". He says he is the MA on call, I think & that my Mum needs to be taken to the ER immediately for a blood transfusion. I said What? What's wrong with her? Then he says they received a critical blood report & asks me, has your Mother Collapsed. I started laughing as I thought it was a joke. Then I asked him from where he was calling. He said from East Valley Family Medcine in Awhatukee.
I said No, she hasn't collapsed & No She doesn't need a blood transfusion. I asked if I could speak to the Doctor I saw on Thursday. Then he says I can talk to her only on Monday. To this I said then I will decide on Monday. Then he says by Monday my Mum will be dead. He said if I don't do the blood transfusion for her today she will die in a couple of days. I asked him which count was low. He said Hemoglobin.
Then he said it is at my own risk that I make the decision.
Since I had no Doctor to talk to, I have scanned the internet, for Symptoms. None of which my Mum has. Lol. And nowhere does it state that a low count of Hemoglobin requires blood transfusion or you die. It says it's due to a low iron count or low Folic Acid or Hemorrhoids. I did inform the Doctor that my Mum does have Hemorrhoids on & off.
It is obvious that the person calling me had no access to any of my Mum's information. He was just reading off a script, rude & hadn't heard of medical etiquette.
If my Mum was so critical & going to die in a couple of days according to him, then the Doctor who saw her should have been calling me. Not someone who had no clue what he was talking about. Anyway, is that the way to talk to any human?
The worst is, he wants to speak to my Mum. For what? To tell her, she is going to die in a couple of days?
Which old lady will ever want to go to the Senior citizens center as suggested or even get out of bed when she is told she's going to die in a couple of days & she just feels fine?
I hope they see this review.
For all the stress I was put through this weekend, not knowing what I should do, & no one to be contacted, I will report them to the authorities. People like this should be shut down & not allowed to have a medical practice.
I will go there personally on Monday.
Please don't ever go there. It's not worth your time.
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