Needed to get an oil change, pronto, and no one else could get me in. I was politely greeted on the phone and told, absolutely bring it right in :) I was told what was recommended for my vehicle with it's mileage and what fluids were low. My oil was changed, tires rotated, fluids checked, brakes checked, and windshield wiper blades replaced. I have spent more at Starbucks before, lol. With the promotions that are being run by Monro, this was an awesome savings and great customer service. Thank you very much!