Very nice customer service from this company!
I had them install rain gutters on my house last year to keep my garden from flooding in my backyard. Last week it was really windy and I noticed part of the rain gutter near the roof pulled away from the house a bit, and it was tapping on the side of my house and making noise.
I emailed them about it over the weekend and asked them to come look at it, and when I woke up this morning, I found a note on my front door from them (Tim), and he said he came by and fixed it.
I was really impressed with this. I had no idea they were coming this morning. They got the repair done while I was asleep, and I didn't even notice until I found the note from Tim on my door.