Went to this shop with my friends two days ago to get my nose pierced. Ryan was very informative & took the time to talk about the different types of jewelry, as well as the piercing process itself. I'm a huge baby when it comes to pain & I'm pretty sure I freaked him out with my nervousness, but he stayed calm & confident the whole time, which really helped me in the end. I ended up getting really light-headed because I'm a big wuss & he was kind enough to have me lay down & gave me a wet paper towel to put on my forehead. The whole process was quick & simple & honestly it wasn't that bad. I let Ryan know that I want to end up having a gold hoop once the piercing heals & he angled the piercing in such a way that the hoop will hug my nostril just right. They definitely know their stuff & I'll be back for my next piercing(s)! Thank you for my piercing. I love it! :)