Ordered my Spicy Italian pizza with green pepper instead of banana peppers (Cannot eat them) - Check. Watched them make the pizza correctly - Check. Payed for my pizza - Check. Realized I had waited for over 20 minutes when some kind of veggie with mayo pizza is brought out to me. I return to the register where I explain what I had ordered and the girl turns and shouts "Here's the Spicy!". Another worker grabs a box from on top of the oven (No longer hot) and switches it with mine. But wait - This one has banana peppers, not even the one I watched being prepared. They now want to remake a pizza for me. I opted for a refund and ended up with a quick Big Mac in order to make it back to my office for a meeting. I understand mistakes, but the situation was handled so very nonchalantly.No doubt the food is (smelled) good and I may try it again but I'll keep a closer eye on them to thwart a screw-up.
UPDATE - I gave them a second and third try and both times they were spot-on. The ingredients are balanced out nicely with a nice, crisp crust. I did try the eggplant on my last visit and wonder why they wouldn't warm it up if not make it fresh? It was rather soggy so I'd pass on that. Otherwise, worth a visit.