This review is for the central location not the Scottsdale location. I have been to this establishment several times and have not had a good experience yet, but I kept giving them the benefit of the doubt, but last night was the final straw... One time I went to the establishment to have some of their Red Velvet Cake, before ordering the cake I asked the rude waitress if they had some cake before I even ordered dinner, she replied yes, and guess what after dinner I ordered some Red Velvet Cake for the table and she informed me that they were out and she was sorry, Really!!!!!! Last night i dropped by and was going to get some Cake for the house and now I guess that they do not do orders to go, just 1 slice of cake really, they are to busy to box up 1 slice of cake. If you want to have chicken and waffles just go and take the trip to Scottsdale/Thomas southeast corner, no rude waiters and waitress' and the best of customer service.......