We asked to be sat inside because it was cold that night so we got sat next to an open air door with no heater. My girlfriend ordered nachos which got cold and hard in minutes and my medium well burger was well done. This experience was frustrating because we've had good times here but prob won't be going back for a while now. Basically don't go there on a cold night unless you want to freeze and eat Luke warm food. Quality has gone down lately.